Billing and Payment Policy
Revised January, 2006
We appreciate your business, and we look forward to serving you! Please take a moment to read our billing and payment policy:
1. Please make all checks/orders payable to NJ MetroNET, Inc. and mail to us in the provided envelope. Send to:
New Jersey MetroNET, Inc.
Accounts Receivable
PO Box 155
Parlin, NJ 08859-0155
2. All invoices are sent monthly and must be paid by the due date. ANY PAYMENTS NOT RECEIVED BY THE DUE DATE WILL BE SUBJECT TO IMMEDIATE SERVICE SUSPENSION. WE RESERVE THE RIGHT TO SUSPEND YOUR SERVICE IF WE DO NOT RECEIVE YOUR PAYMENT BY THE DUE DATE.
3. If your service is suspended due to late or non-payment, there will be a $50.00 RESTORATION FEE to continue your service. ALL FEES MUST BE PAID (Cash or money order only) BEFORE WE CAN RESTORE YOUR SERVICE (Late Fee, Restoration Fee, and any attorney/collection fees)
4. If you wish to cancel your service, we require at least 30 days notice; otherwise you will be responsible for any applicable proportionate amount.
5. DISCOUNTS - NJ MetroNET, Inc and Shore Advantage periodically offer discounts for referrals, multiple plans, etc. These discounts are strictly at our option and can be discontinued at any time at our option. Any late payments will automatically make you permanently ineligible for any discounts, regardless of what we may have offered you or what is in the contract.
6. We reserve the right to modify these policies at any time without notice.
7. IMPORTANT! Please make sure we have your correct billing address. Please inform us of any change of address or person responsible for making payments. IF YOU ARE A SEASONAL BUSINESS in a community with no mail service during the off-season, it is YOUR responsibility to provide us with proper contact information. We will NOT be responsible if your service was suspended due to an undeliverable address.
Thank you for your cooperation!